FAQs

Q: Where do you ship?
A: We currently ship across Tunisia!

Q: How do I know my size?
A: Check the size guide on each product page or email us your measurements, we’ll guide you.

Q: Can I modify or cancel my order?
A: Orders can be modified or canceled within 12 hours. Contact us quickly at contact@arqa.tn.

Q: How do I return or exchange an item?
A: See our Returns & Exchanges section above.

Q: Do you offer custom orders?
A: For now, all pieces are produced in limited sizes, but we’re working on custom-fit options soon inshaAllah.